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Cancellation Policy

Welcome to Coach Ward Business Solutions! We're excited to offer you a free consultation to discuss your English language needs and professional goals. Please review our booking policy to ensure a smooth and professional experience: Booking Guidelines Eligibility: The free consultation is available for both individual and corporate clients. Each client is eligible for one free consultation session. Scheduling: Free consultations must be booked through our official website. Sessions are subject to availability and operate on a first-come, first-served basis. Session Duration: Each consultation lasts up to 1 hour and will be conducted via the selected platform (e.g., Zoom or Google Meet). Cancellation Policy Rescheduling: You may reschedule your consultation at no charge if requested at least 24 hours in advance. Rescheduling requests made less than 24 hours prior to the session will result in the forfeiture of the free consultation. Cancellations: Please cancel your session at least 24 hours in advance to allow us to accommodate other clients. Late cancellations (less than 24 hours) or no-shows will void the opportunity for a free consultation. Missed Appointments: If you fail to attend the scheduled session without prior notice, the consultation will be marked as a "no-show," and no rescheduling will be offered. Important Considerations Preparation: We recommend preparing any questions or topics you’d like to discuss to make the most of your session. Professional Conduct: We are committed to creating a respectful and productive environment. Please arrive on time and conduct yourself professionally during the session. Limited Availability: Due to high demand, we encourage you to book your consultation early and notify us promptly of any changes. Contact Us If you have any questions about scheduling, cancellations, or rescheduling, please feel free to contact us via email at tbw@coachward.biz or WhatsApp at +16186911706. Thank you for choosing Coach Ward Business Solutions. We look forward to helping you achieve your professional communication goals!

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