Word Origin: Where Does “Professional Development” Come From? The word professional stems from the Latin professio (“public declaration”), originally describing a person who publicly declared their occupation. Over time, it became synonymous with careers requiring advanced education or expertise. Development comes from the Old French desveloper (“unroll, unfold”), meaning growth or progress. Put together, professional development literally means “unfolding growth with

What Does “SOP” Mean? A Standard Operating Procedure (SOP) is a set of step-by-step written instructions designed to help workers carry out routine operations. SOPs ensure that tasks are completed consistently, safely, and efficiently, no matter who performs them. In simpler terms, an SOP is the “rulebook” or “manual” for how things get done within an organization.

What Does “Unique Selling Proposition” Mean? A Unique Selling Proposition is the factor that differentiates your product, service, or brand from all others in the marketplace. It’s the answer to the question every customer asks: “Why should I choose you over the competition?” A USP can be based on: Features (what your product does differently), Benefits (what outcomes your customers get), or Values (what your brand stands for).

Coach Ward Kuala Lumpur, Malaysia 3–4 min read Introduction Welcome back to the Business English Word of the Day series, where language...