What Does “SOP” Mean? A Standard Operating Procedure (SOP) is a set of step-by-step written instructions designed to help workers carry out routine operations. SOPs ensure that tasks are completed consistently, safely, and efficiently, no matter who performs them. In simpler terms, an SOP is the “rulebook” or “manual” for how things get done within an organization.

Coach Ward Kuala Lumpur, Malaysia 3–4 min read Introduction Welcome back to the Business English Word of the Day series, where language...